All orders require 3 to 5 business days for processing, excluding weekends and holidays. Processing begins once your order is submitted and payment is confirmed. You will receive a shipping confirmation email once your order has shipped.

We ship to the United States, Canada, and international destinations worldwide.

United States: 3 to 7 business days depending on your location and the shipping method selected at checkout.
Canada and International: delivery times vary by destination and are shown at checkout.

Express is a faster delivery method, not faster processing. It upgrades how
quickly the carrier moves your package after it leaves our warehouse. Every
order, Standard and Express alike, goes through the same 2 to 3 business day
processing window first. Express does not move an order ahead in the processing
queue.

Processing time and shipping transit time are separate and should not be
combined when estimating delivery. As an example, an Express order placed Monday
typically ships by Thursday and arrives the following Tuesday or Wednesday.

Delivery times are estimates and begin once your order has shipped. Processing time and shipping time are separate, so please do not combine them when estimating delivery.

Shipping rates are calculated at checkout based on your order total, delivery address, package weight, and selected shipping method.

Free shipping in United States orders of 250 dollars or more at full price. Free shipping does not apply to international orders, including Canada, and it does not apply when a discount code is used.

Does free shipping still apply if I use a discount code?

No. Free shipping applies to United States orders of 250 dollars or more at full price. Once a promo or discount code is added to your order, the free shipping offer comes off and standard shipping rates show at checkout. Use whichever saves you more, the code or the free shipping.

International and Canadian orders are charged the shipping rate shown at checkout. Our free shipping offer applies to United States orders only.

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can also track your order anytime by logging in to your account and visiting the Orders section.

Any customs fees, duties, or import taxes on international orders are determined by your local customs office and are the responsibility of the customer. Body Envy has no control over these charges and cannot predict what they may be.

Delivery timeframes are estimates and not guaranteed. Shipping times may vary due to factors outside of our control, including carrier delays, weather, and customs clearance. Body Envy is not responsible for carrier delays once a package is in transit.

While Body Envy is not responsible for packages once they are in transit, we will work with you to help resolve issues related to lost, stolen, delayed, or misdelivered packages when applicable. Contact us at info@getbodyenvy.com with your order number.

First check around your delivery area, with neighbors, and with anyone else in your household. If the package has not turned up after 24 hours, contact us at info@getbodyenvy.com with your order number and we will work with you to resolve it.

Customers are responsible for providing accurate shipping information at checkout. Body Envy is not responsible for delays or delivery issues caused by an incorrect or incomplete address. If you notice an address error, email us immediately at info@getbodyenvy.com and we will do our best to help before your order ships.

If a package is returned to us due to an incorrect address or failed delivery, contact us at info@getbodyenvy.com and our team will work with you on the next steps.

All Body Envy purchases are final sale. We do not offer returns, refunds, or exchanges for sizing issues, color preferences, or change of mind purchases. Please review product descriptions, size charts, and your order details carefully before placing your order.

The following are not eligible for return, refund, or exchange: incorrect sizing selections, color preferences, buyer's remorse, and change of mind purchases. We strongly encourage you to contact us with any questions before purchasing so we can help you find the best fit.

If you receive an item that is damaged, defective, incorrect, or missing from your order, contact us at info@getbodyenvy.com within 3 days of delivery with your order number and clear photos of the issue. Our support team will review the request and determine the appropriate resolution in accordance with our policy.

Refunds are issued only for approved claims involving damaged, defective, incorrect, or missing items, and are processed to the original payment method. Shipping fees are non refundable.

We do not accept unauthorized returns. Packages sent back to us without prior approval from our support team cannot be processed for a refund and will not be returned to the sender.